FAQ

Questions, answered.

The things people ask us most. Can't find yours? Just ask.

Movena Labs

What is Movena Labs?

Movena Labs is an independent app studio. We design and build consumer apps that are simple, fast and genuinely nice to use. Movena Labs is operated by Movena LLC, a company based in the United States.

What are you working on?

Our first app is BillyPocket, a money app for iPhone. There are more ideas on the whiteboard.

How do I get in touch?

BillyPocket

What is BillyPocket?

BillyPocket helps you get good at money. It makes tracking easy, with a focus on everyday spending, personal payments and travel.

When can I get it?

BillyPocket is coming soon to the App Store. Follow along at billypocket.com.

Which devices does it support?

iPhone, for now. If you'd like to see it on another platform, let us know.

Is it free?

We'll share pricing at launch. Any paid plans are billed through the App Store, and you can cancel any time in your iOS Settings.

Is BillyPocket a bank or a financial advisor?

No. BillyPocket is a money-tracking tool. It isn't a bank, it doesn't give financial, tax or investment advice, and it doesn't replace a professional.

Privacy & account

What data do you collect?

That depends on the features you use and the permissions you grant. Our Privacy Policy spells it out, including which service providers we work with.

How do I delete my account?

You can delete your account from within the app, or email hello@movenalabs.com from the address on your account and we'll take care of it.

Can I turn off photo, contacts or location access?

Yes. Open iOS Settings, find the app, and change any permission whenever you like. Some features may not work without them.

Billing

How do I cancel a subscription?

On your iPhone, open Settings → your name → Subscriptions, choose the app and tap Cancel. To avoid being charged for the next period, cancel at least 24 hours before it renews.

How do I get a refund?

Apple handles App Store payments, so refunds are requested from Apple at reportaproblem.apple.com.

Didn't find it?

Send us a note and we'll help.

Contact us