Support
How can we help?
Answers for BillyPocket and our other apps. If you can't find what you need, a real person will reply to your email.
Getting started
- Download the app from the App Store
- Sign up with email, Apple or Google
- Set your home currency and start tracking
Account & sign-in
- Use the same sign-in method you signed up with
- Reset your password from the sign-in screen
- Change your details in Settings → Account
Subscriptions & billing
- Manage or cancel in iOS Settings → your name → Subscriptions
- App Store refunds are handled by Apple at reportaproblem.apple.com
- Restore purchases from the app's Settings
Privacy & your data
- Change photo, contacts and location access in iOS Settings
- Delete your account in the app, or email us
- Read our Privacy Policy
Still stuck?
Email us and include your device model, iOS version, app version (Settings → About) and a screenshot if you can. It helps us fix things faster.